SCO intros HipCheck mobile service
SCO Group (SCO), a provider of UNIX software technology and mobile services, has announced the availability of HipCheck, the latest offering from the company's Me Inc. mobile services division that proactively monitors and manages UNIX and Windows systems through Windows Mobile phones.
The company sats that HipCheck is the only mobile administration solution in the market that combines system monitoring and alerts with secure mobile intervention. As a result, technicians are able to detect, diagnose and correct many common system problems much more quickly than before. It also allows business solution providers and IT system administrators to continually monitor the health of Windows and UNIX systems, setting alert thresholds for a wide range of parameters.
Chris Woolfenden, technical director at Yanex, a U.K. information technology services firm, commented, "We believe HipCheck will satisfy the mobile access and support needs of many IT managers with ease. Through its reliable and robust interface, IT staff will be able to access critical and desktop systems anywhere, anytime. The product's features ideally lend themselves to situations where IT staff are limited or distributed and where 24 hours a day, 365 days a year coverage is required. The cost savings using HipCheck can be considerable."
Proactive mobile administration represents a major advantage for any organization that provides system administration support services. The productivity and cost savings benefits are particularly strong for organizations supporting systems in multiple locations.
Sandy Gupta, CTO and general manager, SCO Platforms Division, stated, "By allowing highly mobile system administrators to take the offensive, HipCheck customers will see higher overall uptime, more productive users and lower maintenance costs. This level of flexibility and anywhere/anytime responsiveness lets technicians multi task far more effectively. They are now the first to find out about a situation, they spend less time diagnosing the root cause and, best of all, they can rectify the problem no matter where they happen to be."
HipCheck is made up of three components - HipCheck agent, client and mobility server. HipCheck agent is software installed on each system that needs to be monitored. The Agent software monitors each systems hardware and system status, and then communicates with the Mobility Server. The HipCheck Client is a graphical user interface that enables an authorized user to efficiently monitor systems and perform administrative actions such as responding to alerts and correcting any problems that may arise.
The company sats that HipCheck is the only mobile administration solution in the market that combines system monitoring and alerts with secure mobile intervention. As a result, technicians are able to detect, diagnose and correct many common system problems much more quickly than before. It also allows business solution providers and IT system administrators to continually monitor the health of Windows and UNIX systems, setting alert thresholds for a wide range of parameters.
Chris Woolfenden, technical director at Yanex, a U.K. information technology services firm, commented, "We believe HipCheck will satisfy the mobile access and support needs of many IT managers with ease. Through its reliable and robust interface, IT staff will be able to access critical and desktop systems anywhere, anytime. The product's features ideally lend themselves to situations where IT staff are limited or distributed and where 24 hours a day, 365 days a year coverage is required. The cost savings using HipCheck can be considerable."
Proactive mobile administration represents a major advantage for any organization that provides system administration support services. The productivity and cost savings benefits are particularly strong for organizations supporting systems in multiple locations.
Sandy Gupta, CTO and general manager, SCO Platforms Division, stated, "By allowing highly mobile system administrators to take the offensive, HipCheck customers will see higher overall uptime, more productive users and lower maintenance costs. This level of flexibility and anywhere/anytime responsiveness lets technicians multi task far more effectively. They are now the first to find out about a situation, they spend less time diagnosing the root cause and, best of all, they can rectify the problem no matter where they happen to be."
HipCheck is made up of three components - HipCheck agent, client and mobility server. HipCheck agent is software installed on each system that needs to be monitored. The Agent software monitors each systems hardware and system status, and then communicates with the Mobility Server. The HipCheck Client is a graphical user interface that enables an authorized user to efficiently monitor systems and perform administrative actions such as responding to alerts and correcting any problems that may arise.
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